Privacy Policy

Important information regarding our privacy policy…

This website is owned and operated by Cool-it — an Australian air-conditioning company based in Tweed Heads in New South Wales.

When you visit our web site, our web server automatically recognizes your Internet Protocol (IP) address. Your IP address is non-identifying and is used to compile statistics about traffic to our web site.

Personal information you provide us in our'contact' form is collected for the sole purpose of contacting you regarding your enquiry. Such personally identifying information is stored offline in a secure environment and should you want your personal details to be removed from our database you can do so at any time by e-mailing us at info@coolitac.com.au.

Under no circumstances does this website sell, trade, or rent your personal information to other organizations or third parties unless clearly specified (currently web hosting is the only exception, if you sign up for web hosting your details will be sent to Planet Domain as outlined in the web hosting terms of servce). We may compile the information regarding what pages customers access or visit and non-personal information volunteered by the customer and use it for statistical purposes, but these statistics will not provide personally identifying information.

By using our web site you are consenting to the collection and use of this information by this website.

Data Security Policy for Electronic Communication

It is Cool-it's policy that sensitive and private information (such as credit card details or other personally identifying and financial information) should not be sent via normal e-mail and electronic communication methods. E-mail is an insecure medium and is able to be intercepted at both ISP or server level and at home or network level by those with the skills and ill-intent to do so.
 
E-mail programs used for sending and receiving electronic messages are also under constant attack from worms, viruses and other intrusions. These types of attacks can be used to mine the data stored both within a computer's documents and from the e-mails stored on a computer. Common worms may also send e-mails to contacts in your address book and attach files from your documents randomly — including those containing sensitive or private information.
 
If it is necessary to send private or sensitive information via e-mail or other non-secure electronic means, Cool-it recommends the use of encryption tools to safeguard against security intrusions or failures. Encryption programs such as PGP (Pretty Good Privacy) are a well-accepted method of transmitting sensitive data securely and may be appropriate for transmitting sensitive or personal information. PGP can be downloaded from the Internet and may suit companies wanting mid-level security that could be defended in a court action.
 
If we make changes to our privacy policy, we will post such changes on this page.